REFUNDS
OUR POLICY LASTS 14 DAYS. IF 14 DAYS HAVE GONE BY SINCE YOUR PURCHASE, UNFORTUNATELY, WE CANNOT OFFER YOU A REFUND.

SEVERAL TYPES OF GOODS ARE EXEMPT FROM BEING RETURNED OR REFUNDED. PERISHABLE GOODS SUCH AS FRUIT AND VEGETABLES, PERISHABLE ITEMS, FLOWERS, NEWSPAPERS OR MAGAZINES CANNOT BE RETURNED. WE ALSO DO NOT ACCEPT PRODUCTS THAT ARE INTIMATE OR SANITARY GOODS, HAZARDOUS MATERIALS, OR FLAMMABLE LIQUIDS OR GASES.

ADDITIONAL NON-REFUNDABLE ITEMS:
GIFT CARDS AND SOME HEALTH AND PERSONAL CARE ITEMS.

IF YOU ARE NOT 100% HAPPY WITH YOUR ORDER, PLEASE CONTACT US FOR AN EASY REFUND. CONTACT US ON: ONLINE.CANTERBURY@CAMPUSANDCO.COM

PLEASE PROVIDE US WITH YOUR DETAILS AND A RECEIPT OR PROOF OF PURCHASE AND PHOTOGRAPHIC IMAGES OF WHAT YOU'RE CONCERN IS ABOUT.

ONCE WE HAVE DISCUSSED THE SITUATION WITH YOU, IF IT IS DEEMED REASONABLE, WE WILL PROCESS A FULL REFUND OF THE PRODUCT/S BACK TO THE CARD WHICH PROCESSED THE ORDER.

SALE ITEMS
UNFORTUNATELY, SALE ITEMS CANNOT BE RETURNED.

ITEM'S UNAVAILABLE AT TIME OF ORDER PACKING

UNFORTUNATELY, DUE TO HIGH DEMAND, WHEN YOUR ORDER IS PACKED - IN SOME CASES, PRODUCTS MAY NOT BE AVAILABLE. IN THIS CASE, WE WILL MAKE NOTE OF THIS ON YOUR INVOICE AND PROCESS A FULL REFUND, BACK TO THE CARD WHICH PAID FOR THE ORDER ONLINE.

ITEM'S MISSING FROM YOUR ORDER
SOMETIMES WE MAKE MISTAKES! IF THERE IS AN ITEM MISSING OFF YOUR ORDER, PLEASE CONTACT US VIA EMAIL: ONLINE.CANTERBURY@CAMPUSANDCO.COM AND LET US KNOW. WE WILL CHECK OUR RECORDS, AND IF FOUND THAT ITEM WAS NOT PACKED FOR SOME REASON, WE WILL REFUND YOU FOR THE ITEM BACK ON THE CARD WHICH PAID FOR THE ORDER ONLINE.